Account Manager - Multilingual

Full Time
First Shift (Day)
Experience: Fresh
Old Cairo, Egypt

1 Vacancy

Job Summary

Starting 2024, the LSEG Customer Connect (LCC) team is rapidly growing its Sales and Account Management footprint in Cairo to maintain deep customer relationships to drive revenue retention and growth.

We are looking for a new Account Manager to join our team with multifaceted strengths to handle a defined book of business of clients in EMEA – spanning across various customer segments. We are looking for English, French, Italian, Spanish and German speakers.

Key Accountabilities

strategically develop client relationships for a portfolio of 150+ customers
retain clients and grow revenue across your book of business
keep a strong rolling sales pipeline, look for up-and cross-sell opportunities at all times
govern effective collaboration with Customer Success Managers, Proposition Sales Specialists, and other internal partners to reach sales goals
connect client use cases to our solution offering and be your clients go-to person
drive product migrations and projects seeking service improvement
log your efforts and results to ensure accurate sales & cancel forecasting

What do you need to bring?

relevant work experience or a strong sense for account management, sales, marketing, or similar, relationship-based roles in a customer supporting environment.
good understanding of or strong curiosity about the financial services industry
ambition & passion for ‘the new’
a good appetite for success
technical competence, self-starter demeanor
outstanding communication skills, both verbal and written
outgoing personality and thriving in a dynamic, vibrant environment
ability to spot customer trends and strategies
sense of accountability & timely reaction and the ability to prioritize tasks to improve your impact
willingness to go through a dynamic learning path over quite a few months
team-spirit and friendly demeanor
Our guidelines suggest prior work experience, while we look forward to applications from candidates who display a growth mindset and have a fair set of skills connected to the position.

Account Manager - Multilingual

Full Time
First Shift (Day)
Experience: Fresh
Old Cairo, Egypt

1 Vacancy

Job Summary

Key Accountabilities

strategically develop client relationships for a portfolio of 150+ customers
retain clients and grow revenue across your book of business
keep a strong rolling sales pipeline, look for up-and cross-sell opportunities at all times
govern effective collaboration with Customer Success Managers, Proposition Sales Specialists, and other internal partners to reach sales goals
connect client use cases to our solution offering and be your clients go-to person
drive product migrations and projects seeking service improvement
log your efforts and results to ensure accurate sales & cancel forecasting

What do you need to bring?

relevant work experience or a strong sense for account management, sales, marketing, or similar, relationship-based roles in a customer supporting environment.
good understanding of or strong curiosity about the financial services industry
ambition & passion for ‘the new’
a good appetite for success
technical competence, self-starter demeanor
outstanding communication skills, both verbal and written
outgoing personality and thriving in a dynamic, vibrant environment
ability to spot customer trends and strategies
sense of accountability & timely reaction and the ability to prioritize tasks to improve your impact
willingness to go through a dynamic learning path over quite a few months
team-spirit and friendly demeanor
Our guidelines suggest prior work experience, while we look forward to applications from candidates who display a growth mindset and have a fair set of skills connected to the position.