• Coordinate with sales team, agents & Aramex offices to ensure all RFQ’s are answered & ensure to achieve their target.
• Communicate to sales, agents & Aramex offices for any new offers and/or promotions that customers can benefit from.
• Approach & negotiate with overseas offices & agents for reduced cost
• Up-load all quotations on system.
• Follow day to day shipments with overseas agents & customer.
• Follow the payment flow to overseas agents n case any delays or discrepancies.
• Interfere with accounting team to facilitate any payment issues  
• Follow the files closing closely with invoicing & settle the cases showing losses or agents debates.

Job Requirements - Experience and Education

• Bachelor’s degree in logistics field will be preferable.
• 1–2 years relevant working experience freight forwarder preferably in import Air freight Sector 
• Good working knowledge in MS Office applications, especially MS Word and MS Excel. Knowledge in MS Access is a plus.
• Excellent knowledge of MS Excel intermediates to advance formulas and macros.
• Excellent verbal and written communication skills in English.
• Strong coordination skills among various work groups and with different levels.
• Good organizational and problem-solving skills.
• Proactive team player and able to work in a fast-paced environment.

Leadership Behaviors

Building Outstanding Teams

Collaborate & break silos

Execution & Accountability

External focus

Growth mindset

Inclusion

Innovation

Setting a clear direction

Simplification

Skills

Customer Focus

Problem Solving

Communication Skills

Team Collaboration

Negotiation Skills

Attention To Details

Time Management

Analytical Thinking

Adaptability