Responsible for supporting the management and maintenance of VMware-based private cloud infrastructure and Red Hat/Windows virtual machines. This role focuses on assisting with routine operational tasks, ensuring system reliability and security, and contributing to team efforts to support business-critical applications.

Key Accountabilities

• Assist in the maintenance and monitoring of VMware-based private cloud infrastructure to support high availability and performance under senior team guidance.
• Support the administration and basic troubleshooting of Red Hat and Windows virtual machines (VMs) to ensure operational stability for business applications.
• Follow established best practices in cloud architecture and virtualization to contribute to operational efficiency and system reliability.
• Collaborate with team members to implement private cloud solutions, ensuring alignment with organizational goals as directed by senior staff.
• Escalate complex issues related to private cloud infrastructure and VM administration to senior team members while assisting in resolution as needed.
• Help maintain compliance with security standards and governance policies by following established protocols for disaster recovery and business continuity

Core Competencies & Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• 0-2 years of experience in IT infrastructure, preferred in VMware, infrastructure and administration of Red Hat and Windows VMs.
• Expertise in VMware vSphere, vSAN, and NSX for designing and managing private cloud environments.
• Demonstrated experience in Red Hat Enterprise Linux (RHEL) and Windows Server administration, including configuration, security hardening, and scripting (e.g., Bash, PowerShell).
• Basic Knowledge of VMware: Familiarity with VMware vSphere and hyper-converged infrastructure (HCI) concepts, with a willingness to learn deployment and management tasks under supervision.
• Foundational Red Hat and Windows Administration: Basic understanding of Red Hat Enterprise Linux (RHEL) and Windows Server environments, including configuration, patching, and simple scripting tasks.
• Introduction to Virtualization and Automation: Awareness of virtual machine lifecycle management and exposure to automation tools (e.g., Ansible, PowerShell) for operational support.
• Security and Compliance Basics: Basic understanding of private cloud security principles, including following established protocols for identity management and system hardening.
• Problem-Solving Skills: Ability to address straightforward technical issues with guidance, contributing to minimal downtime and system stability.
• Team Collaboration and Communication: Good interpersonal skills to work effectively within a team and communicate clearly with colleagues, including learning from senior team members.
• Adaptability and Learning Mindset: Eagerness to adapt to new technologies and business needs, with a proactive approach to developing technical skills.