As a Customer Project Manager at Nokia, you'll lead the delivery of innovative projects that enhance our customer programs, collaborating closely with cross-functional teams and stakeholders to achieve business objectives. You will manage project scope, resources, timelines, and risks, ensuring customer satisfaction while optimizing budget and quality. You’ll play a crucial role in fostering strong relationships with clients and guiding your project team through challenges, all while contributing to department goals. You'll thrive in a dynamic work environment that encourages creativity and independent thinking, where your expertise will drive improvements and innovation. At Nokia, we value collaboration, cultural diversity, and a proactive approach to problem-solving, providing you with opportunities to grow and make an impactful contribution within a global landscape. Join us to shape the future of technology together!

HOW YOU WILL CONTRIBUTE AND WHAT YOU WILL LEARN

• Lead and manage external customer programs or projects, ensuring alignment with contractual obligations and strategic goals.
• Assign tasks and oversee project team resources, fostering collaboration to ensure timely and quality delivery.
• Conduct end-to-end project planning, including risk and opportunity management to anticipate and address challenges proactively.
• Maintain strong relationships with customers and stakeholders, ensuring clear communication of expectations and project progress.
• Monitor project success metrics, achieving targets related to customer satisfaction, financial performance, and operational delivery.
• Drive improvement initiatives to enhance project gross margin and identify upselling and cross-selling opportunities.
• Implement and adapt processes that adhere to health and safety regulations, ensuring the well-being of team members and stakeholders.
• Utilize experience and expertise to mentor project team members, fostering their professional development and growth within the organization.