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Responsibilities

Service Business Director 

Lead the LSS business across Saudi Arabia, Kuwait, Iraq, ensuring that the priorities and focus areas are matched to the short, medium and long term needs of the business, and that the organisation is able to achieve its strategic growth objectives.  The Service Business director will directly manage the  field service managers of the countries across the region and actively work with the Sales organization to drive the Services business growth and profitability with high customer satisfaction and safety record. This role will report to the LSS EMEA VPGM , 

Responsibilities:

People

• Lead the regional team of Field service managers and Performance Managers across multiple countries dealing with complex technical equipment and highly sophisticated range of products/services.
• Ensure the organisation is able to achieve its strategic growth objectives through attracting, developing, rewarding & retaining the necessary skills and resources in the defined geography.
• Build succession and exceptional diversified talent in the regional organization

Business

• Develop and implement the business short, medium and long term priorities in accordance with the business AOP (Annual Operating Plan) and STRAP (Strategic Plan), in order that the business is appropriately focused to achieve top level performance in all the segments, Periodic and Shortcycle
• Meet or exceed monthly, quarterly and annual financial targets.
• Accurate planning and forecasting of business performance.
• Aggressively deploying growth initiatives across the region
• Work with the sales team to drive LSS orders, and develop/capitalize on business opportunities (support in Tier 1,2 accounts, drive Tier 3 accounts, actively manage Tier 4 accounts) 
• Partner with Project Automation and Solutions (PA&S) on smooth transition from project to service phase.
• Partner with Honeywell Connected Industrial (HCI), Honeywell Thermal Solution (HTS) and Process Measurement and Control (PMC) Products to support and grow their installed base on sites where LSS owns the customer relationship
• Strategize quarterly campaigns meeting the targets and growing horizontals with special focus in the new offerings and outcome base program approach
• Be responsible for SIOP in LSS within the assigned geography
• Managing the P&L including Cost, AFDA, Over/Under and VCM