Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base, including issuers, acquirers, and merchants. Centered on data-driven technologies and innovation, these services include payments-focused consulting, loyalty and marketing programs, business Test & Learn experimentation, and data-driven information and risk management services.
Our product team loves solving complex problems utilizing data and analytics, and we also obsess about customer experience.
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Role Objective:
As Director, Loyalty Product Management, EEMEA, you will be responsible for developing and executing the regional strategy for Rewards & Offers for the MEA market including UAE, KSA, Egypt. This role requires deep expertise in loyalty, customer engagement, and marketing technologies to develop innovative, scalable solutions that drive customer acquisition, retention, and lifetime value.
You will play a strategic leadership role in integrating Mastercard’s loyalty platforms, campaign management, and marketing automation tools with consumer engagement strategies and offer programs (e.g., Mastercard Travel Rewards). The Director will be instrumental in setting product vision, defining roadmaps, and overseeing execution to expand Mastercard's market leadership in loyalty and engagement solutions.