In this role, you will provide a senior level solution consulting services in customer project; understand customer's business and technical needs and translate them into a solution, Design and execute complex integration, operations or performance solutions for customers. You will be responsible for managing team for one of Solution Area and bring thought leadership in customer engagement. You will also be responsible for quality delivery and delivery project KPI tracking and adhering, manage Nokia Internal Stake holder engagements with solution capabilities from multiple sources and technologies.
HOW YOU WILL CONTRIBUTE AND WHAT YOU WILL LEARN
- Responsible for Packet Core domain project delivery schedule creation
- Support Project Manager in creation of Project schedule and Resource Management plan
- Accountable for Project technical documents initiation, creation and delivery, according to customer and internal procedures, consult Project stakeholders with all technical questions related to CPC, managing of project technical risks
- Manage Packet Core project technical team on daily basics, including specific tasks assignment and control of their execution, coordinate engineer’s work according customer demands and expectation
- Accountable and responsible for closure and follow up of all Tickets raised towards Salesforce/4LS/R&D
- SA/TPM is accountable for tickets consolidation, prioritization and escalation, coordination/communication with customer and other stake holders related to technical delivery.
- Responsible for reporting project weekly updates to management, care handover of Project, contribute to improvement of SCD DQ (Delivery Quality) KPI by reviewing the need to raise Care case