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Dynamics 365 CRM Developer

  • Full Time
  • First Shift (Day)
  • Experience: Fresh
  • Old Cairo, Egypt
  • 1 Vacancy

Job Summary

D365 Customer Engagement (CE) Developer will play a pivotal role in delivering D365 solutions that streamline the company sales and customer management processes. The developer will be responsible for designing, developing, and deploying custom solutions within the Microsoft Dynamics 365 Customer Engagement platform. The developer will work closely with the product teams to deliver scalable and efficient solutions that meet business needs.

YOUR KEY RESPONSIBILITIES:

• Solution Development:

• Collaborate with the product team (solution architect, product configuration experts) to understand the requirements and solution design

• Works in close collaboration with DevOps Team, i.e. Product Managers, Solution Architects and Product Configuration Experts on defining Functional Specifications and splitting them in Backlog Items, providing sequence and effort/Story Points estimation.

• Develop custom solutions for Dynamics 365 CE (Sales, Marketing, Customer Service, etc.) using tools like JavaScript, C#, and other technologies supported by the platform.

• Implement custom workflows, business process flows, plugins, and integrations with third-party systems.

• Write and maintain clean, scalable code and assist in troubleshooting and debugging applications.

• Assure usage of Azure DevOps CI/CD Pipelines (ALM, YAML)

• Integrate D365 CE with third-party applications and legacy systems, where relevant and collaborate with integration teams to provide recommendations and support for configuration & delivery

• Troubleshoot and resolve complex technical issues that the development team encounters

• Ensures creation & maintenance of development documentation in Azure DevOps Wiki

• Support & Continuous Improvement:

• Provide post-implementation support, troubleshooting, and user guidance.

• Suggest enhancements to improve solutions and optimize performance.

• Works very closely with Solution and Platform Architects, Product Configuration Experts on Performance Improvements opportunities and new functionalities architecture.