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Events Sales Executive

  • Full Time
  • First Shift (Day)
  • Experience: Fresh
  • Dubai, United Arab Emirates
  • 1 Vacancy

Job Summary

Mandarin Oriental Downtown, Dubai is looking for an Events Sales Executive to join our Catering team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Nestled in the city's heart, Mandarin Oriental Downtown, Dubai offers a stunning fusion of modern design with a touch of oriental flair, redefining hospitality standards.

With unparalleled views of Dubai's skyline, the iconic Burj Khalifa, and the sparkling Arabian Sea, this urban retreat offers 224 luxury Residences and 259 Rooms & Suites.

Going beyond traditional hospitality, Mandarin Oriental Downtown, Dubai is not just a hotel but a lifestyle destination, offering relaxation, luxury, and memorable experiences.

About the job

Based at the Mandarin Oriental Downtown, Dubai within the Catering department in Dubai, the Sales Executive is responsible for achieving revenue targets and ensuring the successful sales, planning, execution, and seamless coordination of events and group bookings, while consistently delivering high service standards and identifying upselling opportunities. Events Sales Executive reports to the Sales Manager - Catering.

As an Events Sales Executive, you will be responsible for the following duties:

  • Manages the end-to-end sales and execution process for meetings, events, and group bookings, ensuring alignment with MOHG standards and delivering high levels of customer satisfaction.
  • Acts as the main liaison between the customer and hotel operations throughout all event phases, maintaining strong relationships and ensuring consistent communication.
  • Leads site inspections, pre- and post-event meetings, and attends client events to strengthen partnerships and ensure seamless execution.
  • Actively upsells during pre-event and event stages, adheres to selling strategies, and supports hotel revenue goals through effective space and room block management.
  • Conducts sales activities including face-to-face calls, entertainment, and account management while analyzing competition and market trends to inform strategies.
  • Collaborates with internal departments, maintains accurate records and databases, resolves guest issues, and participates in team meetings and sales initiatives to achieve performance targets.