- To meet the primary business and revenue growth goal across the North Africa cluster of Egypt, Algeria, Morocco, Tunisia and Libya
- Business Development and Wallet share growth in the FI segment across Commercial banks and Central Banks for the TTS solutions
Core Responsibilities:
- Build the strategy for the FI business- across identification and growth of new business segments, new clients and new flows with a core focus on digitization and market share growth
- Establish, nurture and lead relationships with senior client buying centers for all key clients typically at the level of EDs/GMs and CXO’s
- Be recognized as a thought leader in the industry and work with customers to provide an enabling solution, 1st to market in an evolving business environment
- To penetrate deeper and grow market share across Commercial Banks and Central Banks to further consolidate our position as a top correspondent through implementation of various strategies including “Bank for Banks” to help our bank clients compete with growing fintechs in the cross-border payments space
- Be a leader in innovation & digitization, and uptier client engagements through co-creation and collaboration including open mindset on collaboration with Fintechs in collaboration with the MEA Solutions Sales Head for Fintechs
- Provide supervisory support and guidance to Global Solution Sales and Client Executives supporting the portfolio
- Build productive working relationships with partner groups across regional/global sales teams, product, operations & technology, legal, compliance, coverage and market teams. Be involved in cross-functional workgroups to ideate and implement actions that improve customer experience with Citi TTS
- Work on always bettering voice of employee, ensure continuous feedback and career discussions
Day-to-Day Responsibilities:
This job needs the incumbent to possess specialized product knowledge in Cash and Trade across FI segment.
The complexity of the FI segment stems from:
- Impact of regulatory guidelines and restrictions
- Credit linkages
- Reciprocity orientation
- Incumbent should possess specialized product knowledge of TTS products, keen understanding of the FI segment and the ability to build senior relationships. In addition, the incumbent has to:
- Work with coverage teams, regional and global FI teams, product teams regional bank partners amongst others
- Ability to deal with uncertainty and change due to internal requirements and regulations change and adapt strategy
- Evolving buying centers- like Chief Digital officer and teams and stay on top of changing key decision maker networks across client segments.
- Achieving an aggressive revenue growth number in a highly competitive market by selling a diverse portfolio of 10+ products/sub-products
- Maintaining customer relationships across diverse functions like Accounts, Treasury, Marketing, Purchase, IT etc. to ensure appropriate coverage across buying centers