We are looking for a Field Trainer to be responsible for planning and delivering both new and ongoing training on KONE methodologies to field operatives.

This role also involves proactively preparing operatives for upcoming product and service changes that affect methods and tools.

The Field Trainer works closely with business and function stakeholders, supervisors, and troubleshooters to identify the competence development needs of the workforce. Based on these insights, they design, adapt, and localize technical training programs for various target groups, and he plays a key role in enabling field operatives to meet KONE's safety and quality standards, exceed customer expectations, and achieve productivity targets.

What will you do?

Training Delivery:

 

• Train proactively and coach field operatives in the Training Center and/or on site
• Conduct trainings to develop the competences of non-technical people who need to understand technical topics in their work
• Seek and experiment new learning methods in the trainings
  
   

Training Planning and Recording:

 

• Participate in the training planning and training catalogue creation
• Have own trainings created and all training records (participants, results, materials) updated in konelearning.com
  
   

Localization of Technical Documents and Training Materials :

 

• Localize global instructions and training content to match the local needs (incl. translation, proof-reading)
• Maintain and proof-read the translation of Containment and Retrofit letters and product related documentation (AM, AS, ASG)
  
   

Communication:

 

• Ensure changes to codes, methods, products and training materials are communicated to the Field operatives and part-time Field Trainers.
• Take part in field reference groups to gather and share information