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General Manager | Retail | ACE Hardware

  • Full Time
  • First Shift (Day)
  • Experience: Fresh
  • Dubai, United Arab Emirates
  • 1 Vacancy

Job Summary

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

 

Overview of the role

To deliver a profitable operation, ensuring continuous sales growth online & offline of the Group’s ACE businesses, as well as establishing a high level of customer service. Maintaining effective relationships with ACE organisations as well as other relevant Principals and effectively managing the budgeted resources to deliver the agreed financial objectives. Ensuring that teams are fully engaged and are receiving both regular performance feedback, as well as creating an environment that engages employees and lives the AF Values.


What you will do 
1.    Operating Results: Achieve turnover, net profit, gross margin, OTB, RoI and market share targets as budgeted.

  •  The Job holder (JH) is responsible for ensuring operating results are within plan. The JH will be required to regularly review results and implement, where necessary activity to ensure the objectives and targets are being achieved – where they are not, corrective plans to be implemented. This will require “Range Reviews” ensuring that product availability at key times meets both customer and market demands. The JH will ensure that the sourcing of product from both local and international vendors meets the needs of the Category Plans and is accountable for the accurate and proper inventory management in the business. Notably, effective and efficient use of Warehouse and Distribution and ensuring processes are enforced.

 

2.    Strategic Planning: Support future profitable growth by preparing and gaining the agreement of the Commercial teams and the MD – Multiband for strategic plans (Short, Medium & Long-term) which meet the needs of ACE and are consistent with the Al-Futtaim Group’s values and guidelines.

  • The JH through analysis of previous results and through gaining a sound understanding of local and GCC market business opportunities, will prepare long, medium and short-term plans to achieve financial targets.
  • The JH will identify future business opportunities as well as assist the Group in implementing new opportunities identified outside current markets for B2B & B2C”.
  • The JH will be required to build the e-commerce business for ACE doing sales and ensuring a joint trading plan with stores.
  • Improve operational cost effectiveness by ensuring the best deployment of financial & human resources & by agreeing with subordinates clearly understood accountabilities, objectives, targets and measures.
  • The JH will constantly challenge the team to fully utilise all resources to ensure maximum effectiveness
  • The JH will operate with a Category Management approach to Selling & Buying.