Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

In the prestigious Dubai International Finance Centre, Four Seasons Hotel DIFC is a boutique-style sanctuary – ideal for business trips and urban getaways. Stylish and filled with art, this intimate address features just 106 accommodations, including 28 suites. With its iconic location, fresh approach to luxury and legendary personalized service, Four Seasons is sure to exceed the high expectations in the ultra-competitive Dubai market. Successful Four Seasons Candidates will be offered once-in-a-lifetime opportunity rich in personal and professional growth.

What You Will Do:

• Supervise and support the service team to ensure a seamless dining experience.
• Train and mentor waitstaff to uphold high service standards.
• Greet and assist guests, handle special requests, and resolve complaints professionally.
• Oversee table assignments, reservations, and seating arrangements.
• Coordinate with the kitchen and bar teams to ensure timely service.
• Monitor and enforce hygiene, safety, and restaurant policies.
• Assist in opening and closing duties, including cash handling and reporting.
• Promote upselling techniques to maximize revenue.
• Ensure compliance with restaurant service standards and company policies.

What You Will Bring:

• Proven experience as a Head Waiter/Waitress or in a senior service role.
• Strong leadership and team management skills.
• Excellent customer service and problem-solving abilities.
• Ability to work in a fast-paced environment and handle pressure.
• Knowledge of Japanese cuisine and beverage service techniques.
• Professional, friendly, and detail-oriented approach.