• Maintain computer systems and networks, ensuring they are up-to-date and running efficiently.
• Install, configure and troubleshoot hardware and software, including operating systems and applications.
• Provide technical support to end-users, resolving technical issues and providing advice on software and hardware utilization.
• Monitor systems performance to identify potential errors, vulnerabilities, and security breaches.
• Develop and implement IT policies and procedures, ensuring compliance with company, industry or government standards.
• Plan and execute IT projects, including hardware and software upgrades, network installations or migrations.
• Collaborate with colleagues and stakeholders to identify and recommend new technologies or solutions that support business needs and goals.
• Manage and maintain IT inventory and documentation, and report on hardware and software procurement, installation, maintenance, and upgrades.

Qualifications
 

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Proven experience as an IT Coordinator, Technician, or similar role.
• Solid knowledge of IT systems and applications (Windows, Office 365, etc.)
• Familiarity with networks (LAN, WAN), firewalls, and server environments.
• Ability to troubleshoot and resolve technical issues independently.
• Excellent organizational and communication skills.