The IT Manager is responsible for the strategic planning, implementation, and maintenance of ITSs core IT infrastructure, including network operations, on-premises and cloud servers, cybersecurity, and disaster recovery systems. This role ensures high availability, security, and efficiency of internal systems supporting business operations.

Key Responsibilities:

• Lead the internal IT operations team across infrastructure, networking, and server domains.
• Design and manage enterprise networks, data centers, firewalls, VPNs, and cloud environments (Azure/AWS).
• Maintain security best practices (patching, backups, endpoint protection, access control).
• Monitor and optimize performance of Windows/Linux servers, storage, and virtual environments (VMware/Hyper-V).
• Plan and execute infrastructure upgrades and migrations.
• Manage vendor relationships and procurement of IT hardware/software.
• Develop IT policies and procedures (backup, DRP, asset management, etc.).
• Supervise helpdesk escalations and support resolution processes.
• Ensure compliance with cybersecurity policies and IT governance frameworks.

Qualifications:

• Bachelors degree in Information Technology, Computer Science, or related field.
• Minimum 710 years of experience in IT infrastructure and network administration.
• Certifications preferred: CCNA/CCNP, MCSA/MCSE, ITIL, CISSP (a plus).

Key Skills:

• Strong knowledge of networking, Active Directory, DNS/DHCP, virtualization, and firewalls.
• Project management and leadership skills.
• Excellent troubleshooting and decision-making abilities.