• Develop, implement, and manage the IT/OT/Digital strategy and budget to align with corporate goals.

• Lead the execution of IT/OT, and Digital programs, ensuring responsiveness to business needs and technology evolution.

• Establish and enforce policies, standards, and protocols for technology use, data management, and service delivery and digital innovation.

• Provide strategic input to senior leadership on emerging technologies, innovation opportunities, and digital transformation.

IT/OT Operations & Service Management

• Oversee daily operation and performance of all IT and OT, and Digital systems including infrastructure, software applications, digital platforms, web/mobile solutions, and critical systems.

• Lead the development, testing, and deployment of internal web and mobile applications in coordination with business stakeholders.

• Manage and continuously improve existing digital tools and platforms, ensuring high availability, usability, and alignment with business needs.

• Ensure strong coordination of IT activities across departments, prioritizing initiatives and allocating resources effectively.

• Monitor system performance and service delivery metrics against KPIs and business expectations.

• Implement and manage IT service delivery, including vendor management and in-house teams.