Guardian is one of the largest glass producers and innovators in the world with manufacturing facilities spread across the Globe. The Plant IT/OT System Administrator will be expected to provide local support for the Process and Operational technology infrastructure and share knowledge with team. A strong working knowledge is required of infrastructure and networking technologies preferably in the manufacturing space. You will be a highly effective problem solver with the ability to work independently, with a Teammate and collaborate with other teams.
This role is based in Cairo, 10th of Ramadan City.
What You Will Do
- Manage IT/technology related project deployments in the plant, providing local support where needed.
- Collaborate with other teams such as engineering and global IT/OT teams.
- Manage onsite IT service providers and vendors.
- Implement, maintain, and support plant operational printers.
- Proactively troubleshoot and solve OT network or OT systems issues.
- Own and support anti-virus software on plant Process workstations, laptops, and servers.
- Responsible for Backup/Restore of critical Process workstations.
- Administer and support software patching on plant Process workstations, laptops, and servers.
- Cybersecurity.
- Familiar with ITIL processes.
Who You Are (Basic Qualifications)
- Bachelor’s Degree in IT or equivalent work experience.
- Experience in the administration of a network, servers, desktop systems and communication devices.
- Working knowledge of current network communications devices and protocols as well as server and desktop technologies, esp. Windows Server.
- Working knowledge of Cisco products, VMware, and any Backup/Restore solution.
- Knowledge of any IT Ticketing solution, and handling of Incidents, and Requests.
- Ability to manage multiple projects, activities, and tasks simultaneously.
- Previous work experience following change management procedures and maintaining a highly available infrastructure.
- Fluent in English
- High Level of Ethics
- Team Player
- Customer Centric