The IT PMO - Performance, Risk, and Financials supports in driving performance transparency, managing risk exposure, and ensuring financial discipline across the IT portfolio. The role is pivotal in enabling data-driven decision-making and aligning IT investments with strategic business objectives.

Responsibilities:

• Performance Management: Monitor and report on IT project and service performance using defined KPIs. Analyze trends and variances to identify improvement opportunities and support continuous service enhancement.
• Risk Governance: Implement and maintain a risk management framework across IT initiatives. Facilitate risk identification, assessment, mitigation planning, and escalation processes in alignment with enterprise risk standards.
• Financial Oversight: Track and analyze IT budget vs. actuals, forecast expenditures, and support cost optimization initiatives. Provide financial insights to support investment decisions and ensure alignment with CAPEX/OPEX targets.
• Reporting & Insights: Develop dashboards and executive reports that integrate performance, risk, and financial data. Provide actionable insights to senior leadership and contribute to portfolio reviews and governance forums.
• Process & Compliance: Ensure adherence to ITIL and PMO standards. Support audits, compliance reviews, and documentation of key controls and processes.
• Collaboration & Stakeholder Engagement: Work closely with IT project managers, finance, procurement, and business stakeholders to ensure transparency, accountability, and alignment across initiatives

Requirements

• Bachelor’s degree in Information Technology, Finance, Business Administration, or related field.
• 5+ years of experience in IT PMO, performance management, or financial analysis roles.
• Strong understanding of ITIL, project governance, and risk management frameworks..
• Excellent written and verbal English language proficiency

• Skills:
• Proficiency in performance management and financial reporting tools. 
• Strong analytical and problem-solving skills. 
• Excellent communication and presentation abilities. 
• Knowledge of ITIL processes and their application in performance and risk management. 
• Ability to generate insightful reports and recommendations for continuous improvement.