At Precision Accounting Int’l, we believe technology plays a vital role in delivering top-tier accounting and financial services. We're looking for an IT Technical Support Engineer who is experienced in Python scripting and passionate about troubleshooting, supporting internal users, and driving IT efficiency.

Responsibilities

· Identify and implement hardware and software solutions.

· Troubleshoot and resolve technical issues (hardware/software/network).

· Install, configure, and maintain systems and applications.

· Provide support for network-related problems (LAN, switches, firewalls).

· Follow up with employees to ensure issues are fully resolved.

· Create and maintain Python scripts (especially for automation and web scraping).

· Support new software rollouts and infrastructure upgrades.

· Document technical procedures and solutions.

· Manage multiple support cases concurrently.

· Test and evaluate new technology solutions.

· Conduct electrical safety checks and maintain equipment integrity.

 Requirements

· Bachelor’s degree in Computer Science, IT, or related field.

· 1–2 years of experience in IT/technical support.

· Strong experience in Python scripting and web scraping.

· Certifications in Microsoft MCSA, Cisco CCNA, CompTIA A+ / N+ preferred.

· Experience in desktop support or help desk roles.

· Proficient in Windows OS/Server environments.

· Familiarity with remote desktop tools and ticketing systems.

· Solid understanding of networking concepts (firewalls, switches, antivirus).

· Knowledge of VMware, Active Directory, and domain management.

· Strong problem-solving abilities and keen attention to detail.

· Excellent English communication skills – both written and spoken.

· Strong interpersonal and teamwork capabilities.