We are looking for a passionate and self-motivated professional to join our Client Relations team.
The main responsibilities of the position include:
- Develop and maintain excellent relationships with prospective and existing clients.
- Responsible for activating new client leads and following up with potential clients.
- Handle client inquiries and ensure that high level service is provided.
- Perform personal clientele analysis and take actions as required.
- Stay abreast of the latest developments, products and marketing promotions that Trading Point launches and the relevant terms and conditions; and communicate them to the clients.
- Ensure compliance with the company’s legal guidelines and compliance procedures.
- Provide suggestions on system enhancements.
- Act in the best interest of the company at all times, and cooperate with the rest of the Client Relations team in order to perform business development.
- Contribute to the team effort by achieving targeted results.
- Cooperate effectively with other departments as necessary.