SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy and all genders are welcome. Simply click APPLY ONLINE and follow the steps to upload your application.

YOUR MISSION:

As Manager E-Commerce Operations, you will lead the operational engine of PUMA’s digital commerce business across various online channels. This role is ideal for a proactive, change-driven leader who thrives on identifying inefficiencies and driving continuous improvement. You will be responsible for ensuring seamless execution across fulfillment, payments, customer service, inventory synchronization, and order management - while constantly optimizing processes and collaborating with internal teams and external partners, including the web development agency, to support scalable growth and an exceptional customer experience.

Unified E-Commerce Operations

 

• Manage daily operations across PUMA.com and marketplace platforms, including order processing, payment handling, returns, and customer service.
• Ensure real-time stock synchronization across all digital channels to maintain availability and prevent overselling.
• Oversee the Order Management System (OMS) to ensure accurate order routing, inventory visibility, and timely fulfillment.
• Support operational setup between marketplace integrators and warehouse systems to ensure smooth order flow and fulfillment.