Client Relationships. Manage FX flow business from Personal Banking client relationships. Ensure that future revenue contributions are protected through best practice professional coverage, delivery of technical expertise required and a focus on building high quality relationships. Deliver input into client planning and determine annual client revenue potential, with all hurdles to business clearly addressed.
Products and channels. Ensure that products and pricing are differentiated for the segment and in conjunction with Head of SME and Personal Banking Solutions ensure that the required channels are available.
Sales Process. Pro-actively call and meet with existing, New to Treasury and New to Bank clients to source incremental business, ensuring that accurate records are kept of the outcome and all follow up items. Once executed, record positions created from client transactions and work closely with Trading to manage market risk. Address deposit and operational funding opportunities with clients and work with the ALM Desk to secure new/incremental balances and contribute to the reduction of concentration risks.
Teamwork. Work closely with Trading to deliver competitive client pricing and ensure that all dialogue during transaction closing, both internal and external, is clearly understood.
Revenue. Deliver sustainable profitability over the medium to long term from FX Flow. Meet budgets set and ensure that future revenue contributions are protected through best practice professional coverage, mobilisation of internal technical expertise as required (Trading) and a focus on building "trust based" long-term relationships. Drive the process to project future revenues from FX flow for incorporation in a regular review of all client sales activity. Maintain an emphasis on quality and repeat revenue streams with all risks minimised.
Internal Relationships. Work with relevant CBD businesses to drive new initiatives to strengthen business volumes. Participate in new business/pipeline forums and ensure that client activity data from other product sales within CBD is used to maximise flow business. Conduct regular calls with senior management of coverage teams to provide performance updates and to identify new opportunities.