Further your career at Ball, a world leader in manufacturing sustainable aluminium packaging. Achieve extraordinary things when you join our team, and make a difference in your professional development, the community, and around the globe!

Ball is thrilled to receive Newsweek's 2023 Top 100 Global Most Loved Workplace award! As a sustainable product leader, we have over 16,000 global team members. From endlessly recyclable aluminum cans, and cups, to aerosol bottles, our goal is to contribute to a better community, society, and world.

Position overview: 
 
The aim of this role is to meet the challenge in the field of the Company sales and Customer Service objectives.
 
Key responsibilities include:

• Achieve sales targets through strategic planning and effective execution of sales initiatives.
• Monitoring the daily / weekly customers deliveries.
• Prepare and share daily sales reports.
• Provide weekly stock position updates to customers.
• Address the updated customers monthly forecast and agreeing with customers
• Monitor stock levels, including slow/non-moving inventory and cans availability, and adjust production plans accordingly.
• Bi-monthly face 2 face meeting with the customers.
• Utilize SAP to manage sales orders, monitor stock levels, track deliveries, and support reporting and planning activities.
• Monitor and ensure timely customer payment collections.
• Collaborate with the Logistics team on export operations and documentation.
• Coordinate with central graphics team to manage can design changes, approvals, and timelines according to customer requirements.
• Coordinate with internal stakeholder’s to ensure customers’ claims are addressed appropriately and timely.
• Work closely with Supply Chain on production planning and demand alignment during SIOP meetings.
• Manage and develop long-term relationships with key customers, ensuring satisfaction and sustained business growth.
• Acts as the key interface between our customers and all relevant internal divisions in order to meet account performance objectives and customer expectations
• Regular customers visit to maintain strong relationships and have deep understanding of customers' businesses, markets, needs, and expectations.
• Continuous update on the customers performance by size and category.
• Identify new business opportunities within existing accounts and support the onboarding of new customers.
• Prepare professional presentations for internal and external stakeholders to communicate key updates, performance metrics, business plans, and strategic initiatives.
• Prepare, review, and manage customer contracts, ensuring all terms are aligned with company policies and negotiated effectively.