As an Order Management Project Manager you are responsible for proactively managing and coordinating the commercial and delivery aspects of projects and distribution orders containing standard products delivery, assembled-to-order, and engineered-to-order equipment for Eaton’s customers in the ME region. The incumbent will serve as a customer advocate and demonstrate a leadership role in managing complex issues related to the projects and distributions orders, while communicating with plants, Distribution Centers, Logistics, various internal departments, field sales, and assigned customers base regarding the status of orders including production schedules and logistical concerns to ensure on-time and accurate delivery of project commitments, and coordinate after sales support.

We are seeking a highly adaptable individual with the ability to thrive in a dynamic environment characterized by shifting priorities, projects, clients, and technologies. The ideal candidate will be proactive and capable of navigating changes with ease and demonstrate strong leadership qualities and a proven ability to inspire and guide others.

Your Main Duties

 

• Ensure that projects on hand are delivered within tolerance:
• Time (to project contractual completion date)
• Cost (man hours, materials and other direct costs)
• Quality (first time right)
• Customer satisfaction (Satisfied repeated customer)
• Maintain the commercial integrity of projects and distribution orders
• Reviewing and understanding customer purchase order requirements, daily/weekly projects reviews, risk mitigation measures, ensuring system data integrity
• Maintaining financial control measures, claim resolution and bonds/letter of credits
• Maintain company objectives throughout the order cycle while managing progress billing, accurate invoicing, on-time shipments, logistical planning and coordination
• Project communication: Communicate effectively with plants, credit, field sales, and other internal departments on projects and orders issues and follow through to closure.
• Communicate directly with the assigned customer base regarding the status of orders, shipment schedule, and invoicing.
• Manage multiple project orders and prioritize time and tasks effectively to serve Eaton’s customers