Sandoz continues to go through an exciting and transformative period as a global leader and pioneering provider of sustainable Biosimilar and Generic medicines. As we continue down this new and ambitious path, unique opportunities will present themselves, both professionally and personally. Join us, the future is ours to shape!

Job Description

Sales Force Effectiveness (SFE)

• Develop and implement SFE strategies to optimize field force productivity.
• Monitor KPIs (e.g., call frequency, territory coverage, etc….) and provide actionable insights.
• Lead Segmentation & Targeting process and territory design
• Analyze territory and market performance to recommend adjustments to resource allocation and field force deployment
• Ensure alignment of field force activities with commercial and organizational goals.
• Lead the FF performance management process and develop the related tools/dashboards.
• Create incentive plans in alignment with all stakeholders to motivate the sales team while ensuring comply with company objectives.
• POC with GCC in the in the incentive calculation & payout.
• Cross functional collaboration with other department (Commercial, Medical, P&O, Finance, etc…) for strategy alignment and deliver impactful results.
• Ensure better governance by implementing process and policies and create the related SOPs.
• Support additional cluster & regional projects when needed.
   

CRM Management

• Oversee the implementation and maintenance of the CRM system, ensuring data integrity and accuracy.
• Train and support the sales team in effective use of the CRM platform.
• Generate periodic CRM reports and dashboards for senior management, providing insights and recommendations.
• Identify and address gaps in CRM utilization and develop strategies to increase adoption.
• POC with global SCOUT team to and liaise with the GLS FF to fix the incidents and provide support on CRM related services.