NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
Position Summary & Key Areas of Responsibilities:
- Position is a quota-carrying role with responsibility for working with customers, prospects and partners for NCR software and services within the banking industry.
- Strategically designs a plan to effectively manage his/her territory and funnel in order to maximize incoming orders and revenue in order to meet annual quota objectives.
- Position responsible for identifying best fit accounts, targets Financial SW & Services solutions and supporting the local account managers on opportunities; Responsible for developing strategies to differentiate the NCR solution from its competitors in the market space by leveraging ROI-based solution sales tools and value propositions. Works with the account teams, Partners and other NCR functions throughout the sales process to maximize sales.
- Required to utilize the consultative selling approach to map out key decision-makers in the prospect or through NCR partners and create a strategy to implement an appropriate plan to penetrate.
- Develop a competitive sales opportunity strategy that anticipates the competitor’s actions/plans and utilizes blocking and trapping tactics to enable NCR to be better positioned to meet the customer’s objectives.
- Leverages executive level contacts to develop greater account coverage and build competitive immunity; Assesses all competitive customer relationships to determine impact on the decision-making process, and then assists Account Manager in developing a competitive sales strategy. Penetrates competitive accounts by presenting reasons why NCR is in a better position to meet customer’s business and personal objectives.
- Gains customer commitment builds momentum and accelerates the sales cycle, while working with key influencers throughout the sales process to minimize issues at closing.
- Creation of solution offering.
- Responsible for working as a liaison between the Product Development organization on future direction and customer-specific requirements.
- Proactively identifies coaching opportunities to ensure an individual's sales skills and sales strategies are aligned to the core business and development objectives; Gives feedback identifying performance gaps which are used to develop a desired sales results improvement plan.
- Resolves escalated customer satisfaction issues.
- Acts in a professional manner with high ethical standards of performance and behavior always; Creates trust and confidence in himself / herself with the customer and NCR Atleos.
- Perceives and considers the underlying attitudes, feelings and needs of customers, peers and others; Modifies, as needed, his / her style to build rapport and achieve compatibility with customers, peers and others.