Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

We are currently seeking an experienced finance professional to join our Finance Shared Service Center in the capacity of Senior PI Analyst.

Overview Of the Role
As a member of the Process Improvement team for Finance Shared Services Centre, the associate must support the MIS-PI manager in delivering reporting and analytical support.

• Prepare a Robust, timely, and accurate governance dashboard of all FSSC towers like I2P, O2C, Treasury, Tax, and R2R for monthly reviews with senior management.
• Ensure that the data integrity is of the highest quality, on time, and accurate.
• Support FSSC leadership in optimization of business reporting.
• Coordinate with IT for automation of various reports & dashboards (Alteryx, tableau, SAP, etc.)
• Drive SLA performance governance and reporting for FSSC.
• Lead and support process improvement initiatives within the FSSC to enhance efficiency, reduce costs, and improve service delivery.
• Perform root cause analysis to identify underlying issues and challenges affecting process performance.
• Conduct an in-depth analysis of existing FSSC processes to identify areas for improvement and optimization.
• Prepare monthly customer dashboards, BRM pack and KPI reporting and drive NPS & CSAT for the entire FSSC team.

What You Will Do
Data management, analysis, and reporting

• Responsible for generating, maintaining, consolidating, and tracking various Daily/Weekly/Monthly MIS reports across various FSSC processes like I2P, O2C, Treasury, Tax, and R2R.
• Analyze data and reports from various sources like SAP, BPC, Power BI, Alteryx, Tableau, etc., and provide actionable insights and suggestions.
• Ensure that reports are contextual - provide information based on the target audience.
• Circulate reports to FSSC internal & external customers (e.g., CFOs, Controllers, Tower heads, etc.) on a Daily/Weekly/Monthly basis and address observations.
• Prepare dashboards and presentations for customer councils, business review meetings, and
• Support reporting requirements from tower heads.