Are you a highly skilled IT professional looking for a challenging position with a variety of responsibilities? We have an opening that will allow you to utilize your technical expertise in a fast-paced environment.
Responsibilities
- Function as a member of the systems services administration team
- Provide support and troubleshooting for our Windows, macOS, and Linux environments on physical servers as well as cloud and VMware environments
- Troubleshoot and repair desktop technologies, printers, handheld devices, and audio/video equipment
- Procure software and hardware from local vendors
- Support general system administration duties
- Establish/recommend policies on system use and services
- Develop and implement automation solutions for routine and repetitive tasks
- Collaborate with IT teams to define and develop documented policies, procedures, and processes, such as operational run books and system monitoring
- Make presentations to executive team, customers, client audiences, and professional peers
- Support regional events and trainings
- Regular travel to additional Esri offices
Requirements
- 3+ years of systems administrative experience
- Operational level knowledge of Windows, macOS, and Linux administration and engineering
- Working knowledge and hands-on experience working with VMware
- In-depth knowledge of and experience with platform hardware and OS level support
- Ability to diagnose hardware/OS problems and to optimize system setups for complex application environments
- Ability to program in an administrative language (such as Perl, Python, Ruby, Powershell)
- Understanding of enterprise class SAN, NAS, and backup technologies
- Understanding of load balancing, clustering, and name lookup (DNS) and troubleshooting skills in these areas
- Excellent verbal and written communication skills with the ability to communicate effectively with management
- Capable of writing proposals, procedures, policies, and technical documentation
- Professional command of the English language, both written and verbal
- Bachelor’s degree in computer science or related field