The Technical Consultant is accountable for providing advice and consultancy on services related but not limited to data center and network infrastructure, business continuity, disaster recovery, information and Cyber Security. S/He designs, configures, tests and implements projects.

Responsibilities:

• Understand customers’ requirements and propose necessary actions and solutions
• Participate in the design, configuration and implementation of solutions provided to clients
• Take part in the development process of technical specifications related to offered solutions
• Implement software solutions recommending enhancements to systems and services while solving clients’ complaints and inquiries
• Conduct User Acceptance Test with the client on the implemented solution
• Create documentation including implementation, design, best practices and necessary documents
• Provide post implementation support for the implemented solution during the stabilization period
• Follow through the different solutions and implementations to ensure the company methodologies are well maintained highlighting inconsistencies when needed
• Participate in upgrades and programming exercises and implementations
• Deliver technical trainings and promote a professional image of the company at all times