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Technical support & LMS consultant

  • Full Time
  • First Shift (Day)
  • Experience: Fresh
  • Old Cairo, Egypt
  • 1 Vacancy

Job Summary

  • Proficient with learning management systems (LMS), database management and reporting.
  • Collaborates with others to solve issues. For customer facing roles, develops strong customer relationships and serves as the interface between customer and GE. Exchanges technical information, asks questions, and checks for understanding.
  • Own the resolution of technical issues related to training environments.
  • Resolves issues using established procedures. Consults supervisor or more senior team members for issues outside of defined instructions/parameters.
  • Applies general knowledge of business developed through education or past experience. Understands how work of own team contributes to the area.
  • Ability to adapt to a matrix environment and successfully interact with other teams and functions.
  • Proficiency in reading, writing, and speaking English.

 

Required Qualifications

  • This role requires experience in Learning Management Systems in the software industry.
  • Knowledge level is comparable to a Bachelor's degree from an accredited university or college.

 

Desired Characteristics

  • Strong oral and written communication skills, is organized and detail oriented. Ability to document, plan, market, and execute programs.

 

 

Additional Information

Relocation Assistance Provided: No

 

 

 

 

 

 

 

 

#LI-Remote - This is a remote position

 

 

GE Vernova’s Electrification Software business is focused on delivering the intelligent applications and insights needed to accelerate electrification and decarbonization across the entire energy ecosystem – from how it’s created, how it’s orchestrated, to how it’s consumed. Grid Software business and GridOS® portfolio is trusted by global utilities to orchestrate a more sustainable energy grid and help deliver reliable and affordable electricity to their customers. Power & Energy Resources Software helps improve reliability and drive decarbonization. Proficy® Software & Services business delivers proven industrial software that improves efficiency and quality, enables connected workers, and operationalizes sustainability across diverse industries ranging from manufacturing to utilities.